Returns and 30-Day Risk-Free Trial


Holiday Return Policy

Naväge products purchased on the navage.ca website between November 15 and December 31, 2017 may be returned for refund through January 31, 2018. Product returns must be accompanied by a Return Merchandise Authorization (RMA) which is obtained by requesting one from support@navage.ca or from Customer Service at 800 248-7550.  
 
Please note that you are responsible for the cost to ship the product back to us. When we receive the returned product, we will refund your original purchase price, disappointed only that Naväge did not meet your expectations. In the case of orders that qualified for free shipping at the time of purchase, we will deduct our actual shipping cost from the refund. Products returned for refund that are not accompanied by an RMA are subject to a 20% restocking fee. Opened trays of Naväge SaltPod 30-Packs are non-refundable. 




30-Day, Risk-Free, No-Questions-Asked Trial

Here’s how it works:

Purchase Naväge and use it for up to 30 days risk-free to experience how clear nose-breathing and improved nasal care can change your life.  If you would like to return your Naväge Nasal Hygiene System, please contact us at support@navage.ca or (800) 248-7550 within 30 days of delivery and request a Return Merchandise Authorization (RMA) which we will send you along with shipping instructions. Please note that you are responsible for the cost to ship the product back to us. 

When we receive the returned product, we will refund your original purchase price (not including shipping), disappointed only that Naväge did not meet your expectations. In the case of orders that qualified for free shipping at the time of purchase, we will deduct our actual shipping cost from the refund. Products returned for refund that are not accompanied by an RMA are subject to a 20% restocking fee. Opened trays of Naväge SaltPod 30-Packs are non-refundable.




Take the Naväge Challenge

Use Naväge twice a day for two weeks and experience how clear nose-breathing can change your life. Your satisfaction is unconditionally guaranteed by our 30-Day, Risk-Free, No-Questions-Asked Trial, so you have virtually nothing to lose (only the cost of shipping) and everything to gain!




PRODUCT WARRANTY

Naväge Nose Cleaner Limited Warranty

The Naväge Nose Cleaner is covered by a limited, one-year parts and labor warranty. We will repair or replace any product that malfunctions due to a manufacturing defect within a year of purchase. For service, contact us at support@navage.ca, or call (800) 248-7550. Please note that the Naväge Nose Cleaner is not water-proof. The limited warranty does not cover damage caused by:

     • Placing the Nose Cleaner in a dishwasher;
     • Using the Nose Cleaner without an unused, genuine Naväge SaltPod capsule;
     • Improper use of additives such as tea tree oil that can damage the materials the Nose Cleaner is made of;
     • Submerging the Nose Cleaner in water;
     • Dropping and other accidents.

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