Shipping and 30-Day Risk-Free Trial

Flat Rate Shipping & Handling Anywhere in Canada

Flat rate shipping charges for purchases under $129.95:   

        • In Ontario, Manitoba, and all Provinces East and West, shipping is $9.95; 
        • In Northwest Territories, Yukon and Nunavut, shipping is $16.95.     

FREE SHIPPING* for purchases of $129.95 and over!


Warehouse Location / Carrier

We ship from our distribution center in Ottawa.


Estimated Shipping Time

Most orders received by 10 a.m. eastern time will ship the same business day. Most orders received after 10 a.m. will ship the next business day. Postal carriers estimate a shipping time of 5 to 7 business days depending on your proximity to the Ottawa distribution center.


Incorrect Shipping Address

If an order is undeliverable due to an incorrect address, postal carriers will not redeliver for free; they require payment. You are responsible for verifying that your shipping address is correct. Incorrect addresses may result in delays, undeliverable packages, and redelivery fees. If you discover that the address you entered is incorrect, please contact us as soon as possible at (800) 248-7550 or support@navage.ca, and we will make every effort to correct your order information. If a shipment cannot be delivered because of an incorrect or incomplete address including an incorrect zip code, missing or incorrect suite, office, or street number, etc., you are responsible for any fees assessed by the shipping company to change the address, return, and/or reship your package. Please be advised that the shipping company will assess a charge to correct and/or redeliver a package with incorrect address information.


Order Cancellation Policy

Once an order has been shipped, it cannot be cancelled. If you need to cancel or make changes to an order, please contact Customer Service as quickly as possible at (800) 248-7550 or canada.support@navage.com. Please note that most orders are shipped on the same day the order is placed, or on the next business day. A delivery that is refused by a customer and returned to RhinoSystems for a refund is subject to an additional 20% restocking fee.


Damaged or Lost Packages

If you receive a damaged package or believe your package is lost, please contact us immediately at (800) 248-7550 or canada.support@navage.com.


International Shipping

For delivery to the US, please shop at www.navage.com.

For delivery outside North America, we offer the Naväge International Bundle that includes the Naväge Nose Cleaner®, 6 Naväge SaltPod® 30-Packs, Countertop Caddy, and Travel Case for a total of USD $149.95 plus shipping. If you are interested in purchasing, please send an email to canada.support@navage.com with the exact address where you want your International Bundle shipped and a phone number and time we can reach you, so we may process an order over the phone. We regret that at this time, international orders cannot be placed online.

Back to Top